Thank you for visiting the Kook N Keech platform, herein referred to as “the Site” or “we/us/our.” These Terms and Conditions govern your use of the Site, as well as your purchases of Kook N Keech products, including but not limited to T-shirts, shoes, sneakers, hoodies, jeans, and track pants. By accessing our Site and/or purchasing any products, you agree to adhere to the terms outlined in this document. Please read these Terms and Conditions carefully before using this Site. If you do not agree with any part of these terms, you may not use the platform or purchase our products.
1. General Conditions
1.1. By using this Site, you represent that you are at least the age of majority in your state, province, or country of residence or that you have provided consent for any minor dependents to use the Site under your supervision.
1.2. We reserve the right to modify or terminate the Site or the Terms without notice at any time. It is your responsibility to check for changes. Your continued use of the Site after any modification constitutes your agreement to the updated Terms.
1.3. Kook N Keech retains the right to refuse service to any individual for any lawful reason.
1.4. The Site is primarily for personal, non-commercial use. You may not exploit or reproduce any part of our services or products for commercial purposes without explicit permission.
2. Products
2.1. Kook N Keech offers a range of products, including but not limited to:
- T-shirts: Stylish, comfortable, and designed for various occasions.
- Shoes: Premium quality footwear for casual and active use.
- Sneakers: Trendy and durable sneakers for all-day wear.
- Hoodies: Fashionable and cozy hoodies for men and women.
- Jeans: High-quality jeans available in different fits and designs.
- Track Pants: Comfortable track pants for sports or lounging.
2.2. While we strive to ensure the accuracy of product descriptions, colors, and images on the Site, slight variations may occur due to display settings or manufacturing differences. We do not guarantee that the product will look exactly as depicted.
2.3. Products are available in limited quantities. Availability is not guaranteed until your order is confirmed.
2.4. We may discontinue specific products at any time without prior notice.
3. Pricing and Payments
3.1. All prices are listed in the applicable currency for your region and are subject to change without prior notice.
3.2. Pricing errors:
- In the event of a pricing error, we reserve the right to cancel any order where the price was displayed incorrectly.
- You will be contacted if changes to the price affect your existing order. You will have the option to confirm the purchase at the corrected price or cancel the order.
3.3. Accepted payment methods:
- Credit/Debit Cards (e.g., Visa, Mastercard, American Express).
- Digital payment platforms (e.g., PayPal, UPI, etc.).
3.4. All transactions are encrypted via third-party secure payment gateways. Your payment information is not stored on our servers.
4. Order Placement and Shipping
4.1. Placing orders:
- Ensure that your billing and shipping information is accurate. Incorrect information may delay or prevent delivery.
- A successful order confirmation does not guarantee fulfillment if inventory availability changes.
4.2. Shipping:
- We offer domestic and international shipping options. Delivery times and charges may vary depending on your location.
- Estimated shipping durations are indicative only and not guaranteed.
- Custom charges or duties for international orders, if applicable, are the buyer’s responsibility.
4.3. Order cancellations:
- Orders may only be canceled before they are confirmed for shipping.
- Once an order enters the shipping process, it cannot be canceled.
4.4. Loss or damage in shipping:
- Kook N Keech is not liable for any delays, losses, or damages caused during transit. However, we will assist within reasonable efforts in resolving any shipping issues.
5. Returns and Refunds
5.1. Eligibility for returns:
- Items may be returned within 30 days of purchase, provided they are unused, in original packaging, and include proof of purchase.
- Discounted or clearance products may not be eligible for returns unless defective.
5.2. Refund process:
- Refunds will be processed to the original payment method once the returned product is inspected and approved.
- Processing time for refunds may vary between 7–14 business days depending on your bank.
5.3. Shipping costs for returns:
- Return shipping fees may be deducted from your refund unless the product was received in a defective or incorrect condition.
5.4. Exchanges:
- Products may be exchanged for a different size or color, subject to availability. Contact customer care for further assistance.
6. Intellectual Property
6.1. Kook N Keech is the sole owner of all intellectual property on this Site, including but not limited to trademarks, logos, product names, and designs.
6.2. Unlawful reproduction, distribution, or misuse of any content on the Site, including text, images, or code, is strictly prohibited.
6.3. Products bearing the Kook N Keech name or logo may not be altered or resold without our express approval.
7. User Responsibilities
7.1. Prohibited conduct:
- You may not use the Site for illegal purposes or violations of these Terms.
- Hacking, exploiting vulnerabilities, or introducing malicious elements (e.g., viruses) to the Site is strictly forbidden.
7.2. Account security:
- You are responsible for keeping your account information secure.
- Report any unauthorized access or account breaches immediately.
7.3. Reviews and feedback:
- Users may leave reviews on products purchased, subject to moderation for offensive or misleading content.
- By providing reviews, you grant Kook N Keech the right to publicly display your opinions.
8. Limitation of Liability
8.1. To the fullest extent permitted by law, Kook N Keech is not liable for:
- Indirect, incidental, or consequential damages arising from the use or misuse of the Site or products.
- Delays, interruptions, or errors related to the Site beyond our control.
8.2. Total aggregate liability to a customer in connection with products or services purchased shall not exceed the amount paid by the customer for said products or services.
9. Third-Party Links
9.1. The Site may include links to external websites or services provided by third parties. These links are provided for your convenience and do not imply our endorsement.
9.2. Kook N Keech is not responsible for the content, practices, or privacy policies of third-party websites. Use these links at your own discretion.
10. Privacy Policy
10.1. Personal data collected through the Site is handled in accordance with our Privacy Policy. This may include information such as your email address, shipping details, and browsing preferences to improve your shopping experience.
10.2. Any sensitive information entered on the Site, such as payment details, is transmitted via secured connections.
10.3. You may request access to, deletion of, or rectification of your personal data at any time by contacting our support team.
11. Termination
Kook N Keech reserves the right to terminate your access to the Site if any terms are violated or if unlawful activity is suspected. Access termination does not absolve you of pending obligations, including payments owed or responsibilities arising from previous orders.
12. Governing Law
These Terms and Conditions are governed by and interpreted in accordance with the laws of [Your Location or Applicable Jurisdiction]. Any disputes arising from your use of the Site will be resolved in the courts of this jurisdiction.
13. Contact Us
For any inquiries about these Terms or assistance with your shopping experience, please contact us at:
- Email: kooknkeech@hotmail.com
- Phone: 8025682962
- Address: B 41,Nizamuddin East, New Delhi 110 013
We value your feedback and are committed to ensuring an exceptional experience.